1 Eligibility for Refunds

Clients are eligible for a full refund under the following conditions:

• If an employee resigns within 14 days of hire, or
• If an employee is terminated within 14 days due to proven poor work ethics, and
• If we are unable to provide a suitable replacement.

2 Exclusions

• No refunds will be issued beyond 14 days of hire.
• Refunds are not provided for dissatisfaction unrelated to resignation or poor work ethics.
• All transaction/bank/processing fees are the responsibility of the client.

3 Refund Method

• Approved refunds will be issued via the original payment method (PayPal, credit card, or wire transfer).
• Processing times vary depending on the payment provider.

4 Chargebacks

Clients agree not to initiate chargebacks without first contacting us to resolve the issue.