1 Introduction

We are committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard information. We comply with the General Data Protection Regulation (GDPR) for EU/EEA clients and U.S. privacy laws (including CCPA).

2 Information We Collect

• Personal Information: Name, email, phone number, company name, job title.
• Business Information: Hiring needs, job descriptions, project requirements.
• Payment Information: Limited billing details (securely handled by third-party providers).
• Technical Information: IP address, browser type, device info, and usage patterns.

3 How We Use Your Information

• To provide BPO and staffing services.
• To schedule appointments and communicate with clients.
• To process payments and refunds.
• To improve our website and customer support.
• To comply with legal obligations.

4 Legal Basis for Processing (GDPR Clients)

• Contractual necessity (delivering services).
• Consent (marketing and communication).
• Legitimate interests (business improvements).
• Legal obligations (compliance with laws).

5 Data Sharing & Disclosure

We do not sell data. Limited sharing occurs with payment providers, IT support, and legal authorities when required.

6 International Data Transfers

Data may be processed in the Philippines. Safeguards are in place to protect personal data during transfers.

7 Data Retention

Data is retained only as long as needed for business or legal purposes, then securely deleted.

8 Your Rights (GDPR & CCPA)

• Access, Correction, Deletion, Restriction, Portability
• Opt-out of Sale (CCPA): We do not sell data.
• Non-Discrimination: Exercising your rights will not affect service.
  Requests may be made to info@overseasva.com.

9 Cookies & Tracking

We use cookies and analytics tools. Users may disable cookies in browser settings.

10 Data Security

We employ technical and organizational measures to protect personal data.

11 Children’s Privacy

Our services target businesses and professionals. We do not knowingly collect data from individuals under 18.

12 Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

13 Contact Us

📍 Overseasva Telesolutions Business Process Outsourcing Services
12E 1016 Residences, Masbate Road, Cebu Business Park, Brgy. Hipodromo, Cebu City 6000, Philippines
📧 info@overseasva.com